Mastercard Bin

Hello, I ordered flowers for my fathers funeral, saw some samples outside the store said I liked them and asked for something similar, the florist delivered the flowers resembling display two days later, and they seem ready for bin.Should I stop MasterCard payment. I called and left a message on his voicemail that I was really disappointed, but she has not returned to me? I

Hello

You have done well so far, why spoil?
The first thing is to always contact the seller (shop or private). Let them know that you're unhappy and why.
Was there any guarantee as to how long would the flowers?
Have you received any information on the duration of their last and care for them? is 1 / 2 a Asprin in water to last longer. If the cut stems should be cut through not flat on the stem (more fluid can enter the stem).
They provided flowers if you can not refuse to pay for them simply because they have not lasted as long as you thought they should? (Are you an expert on flowers).
But what you can do is offer what you consider a good price for the products listed. For restaurants where you pay the bill!
In this case you have already paid by MasterCard and by the sounds of it a few days ago, so to be honest I think you're too late to stop payment.
Do you have pictures of flowers with delivery and after 2 days. If so, you can always contact them if necessary and to inform them that you will take them to small claims court.
You do not have to pay about £ 35 - £ 40 for court costs Thew application,
There are no lawyers, just the 2 of you and a judge, so hey are so inexpensive and things do not last long.
If you win the case, you have the amount claimed for you (What do you think you have been overcharged) and the florist will also pay you save legal costs. You can take the two witnesses if someone was with you when you ordered and can attest to how long you have been told the flowers should last. That would help, but check with them if they change the flower shop that said "They" to "They should" can win or lose the case for you?

So you must write a letter now understand who you are and the order number
Then tell them that you are not satisfied that you have left messages on their answering machine and had no answer (preferably with Date) How much do you think that flowers have a value? (An obstacle possible on the basis of what has been promised for the order and you did it / they have a witness) you paid for them and how you think they should reimburse you.
Give them a date after 1 weeks to respond or you start small claims court proceedings.
As I said before that you do not tell us if you have paid with MasterCard so you know if you can stop payment>
If you can, write a letter giving details about why you stopped payment, giving details of the invoice amount you think they are actually worth and send them a check for that amount. They deposit the check must then decide if they think it is worth trying to get the EST on you.

Andy C

good luck with stay strong, you go through difficult times - there was myself x Report Abuse

by law, it gave you a service and you need to pay, even if it did not meet your needs
and then it will be the one to go after your complaint has been answered

but to be honest .. Personally, I suspend the payment!
Do it now!
try to get their hands on this woman and tell her you are unhappy with the service.